RIM Organizational Development & Governance

Build an Effective RIM Organization

Information governance success requires leadership and commitment at all levels of the organization. Contoural’s RIM Organizational Development and Governance enable clients to develop the management structure and processes for ongoing operation of their information governance program, well after Contoural has completed its engagement.

We focus on the organizational framework to support a RIM program; documented and approved procedures and policies; a governance structure for development, implementation and ongoing maintenance; and validating the RIM program with respect to external regulations, standards, and business requirements.Our services include:

Our records management consultants design the RIM organization to enable program implementation, ongoing support and maintenance. This includes a governance structure that assigns roles and responsibilities and defines how the chain of command works within the RIM program.

  • RIM Process & Procedure Development

We work with the client to develop program policies and procedures for paper and electronic records that are documented, approved, and communicated across the organization.

  • RIM Website Design and Content Development

Excellent RIM programs make records, policies and resources readily accessible with minimal IT department intervention. We help clients develop RIM Web sites and portals that provide program visibility to stakeholders and empower authorized users to filter information by multiple criteria (e.g., by risk level, retention authority, responsible custodian).

  • Record Coordinator Identification & Training

Records coordinators are typically responsible for managing paper and electronic records, maintaining records storage, and ensuring compliance with published policies and procedures. We help clients identify and train Record Coordinators as part of the overall RIM program.

  • Record Coordinator Task Plan Development

We develop task plans for records coordinators that help fast-track RIM program implementation and support.

  • Records Manager Onboarding & Training Services

We develop services to assist organizations to define, recruit, and train individuals to run their information governance program.

  • RIM Audit Planning & Design

We establish audit planning plans and checklists for use by RIM and/or audit professionals to verify adherence to documented policies, procedures and requirements (e.g., for privacy, access control, retention) and to identify areas for improvement.

Why Contoural?

Contoural serves as trusted advisors, providing independent advice based on client’s needs. We sell no products, receive no referral fees, do not provide document storage, nor offer document review or other matter-specific “reactive” eDiscovery services. Our services can be tailored either for some part of a specific project or an entire enterprise-wide program. Contoural’s RIM Organizational Development and Governance services provide the foundation for standardizing the RIM program and ensuring its success across the organization.

View All Upcoming Events


Creating Modern, Compliant, and Easier-to-Execute Records Retention Schedules In this white paper, Contoural outlines the best practices for creating and maintaining a records retention schedule that is modern, compliant and eas... 2018-01-01
Read the Summary and Request the White Paper

Creating a California Consumer Privacy Act Action Plan Part 1 This white paper is part one of a two-part series, and provides an overview of CCPA requirements,  defines personal information under the new law... 2018-10-01
Read the Summary and Request the White Paper