Contoural is a leading independent provider of business and technology consulting services focused on litigation readiness, compliance, information and records management, and data retention strategy.
As an independent provider, Contoural does not sell or resell hardware,
software, document storage services, or "reactive," matter-specific
e-discovery services such as data forensics or backup tape recovery. Nor
does the company receive any referral fees from vendors of these types
of products or services. This independence enables Contoural to provide
objective advice to our clients without product or other agendas. As a
trusted advisor, we help our clients determine which areas they are at
risk, the appropriate level of remediation for that risk, as well as
helping them choose which if any tools or other products may be required
to address those risks. Often our advice is as much about what our
clients do not need to spend money on, helping them focus their
resources to optimize results.
Achieving litigation readiness, ensuring compliance, managing records
and managing data effectively is difficult to achieve by a single
function or department. Our approach is to bridge many different groups
— legal, compliance, records management, audit, business units and IT —
and create a consensus across the organization. Equally important,
today's world of information includes e-mail, files, databases and other
types of electronically stored information (ESI) as well as paper. This
information tends to be distributed far and wide across the enterprise.
Our services address all types of information (electronic and paper)
and we help organizations exert control and enforce compliance on this
information wherever it may reside. Likewise, we eschew purely
theoretical frameworks that are difficult to implement. We favor
practical, real-world approaches that are compliant, defensible and
easier to execute. The success of a good program is not only getting
the individual components, but also combining policies, processes, tools
and training to get a working system. It is important to "do" what you
"said you were going to do." Success is measured in the end result.
Located across the US, our team is comprised of professionals who both
understand the legal and compliance requirements for managing
information, as well as experts on executing these strategies. Our team
includes attorneys, former compliance officers,
records managers as well as others who have a deep understanding of
legal, compliance and business requirements to retain and managing
information. In addition, we have seasoned IT professionals with
expertise in archival, search, litigation management systems, data
deletion, data classification and storage. Our projects seamlessly
combine the expertise of these two groups. All of our team know and
understand current best practices both within and across industries.
With an average of 14 years of experience, Contoural was created by
taking a fresh approach - bringing together seasoned professionals from
a variety of disciplines. In creating an effective methodology, we focus
on how disciplines can work together to achieve a coherent approach and
workable program.
Contoural services address a broad range of needs from assessment
through execution. This "whole program" approach ensures the
requirements and policies developed at the beginning of the process are
faithfully executed and followed at the end of the process. Our services
may be purchased individually or "a la carte" or combined as part of a
larger initiative.
Our services include:
Assessment and Roadmap Development Services
Records and Information Management Policy Development Services
Litigation Readiness Services
Solution Design, Evaluation and Selection Services
Solution Implementation Services
Ongoing Program Management Services
Our engagements are successful because we enable clients to develop not
only defensible polices and strategies, but also to help them develop
real-world, encompassing processes, select the right tools and conduct
training to execute these strategies. Our services have been delivered
worldwide, including the Americas, Europe, Asia and Africa.
Our clients include more than 10% of the Fortune 500, as well as many
small and mid-sized companies across a variety of industries. These include
both publicly traded and privately held companies, as well as
non-profit and public sector organizations. We understand
industry-specific regulations and norms, as well as issues common across
industries.
Our clients trust our independence, the quality of our advice, as well
as the results from engagements. We strive for and achieve 100%
referenceability for our clients. Much of our business is driven by
repeat engagements within a client.
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In an environment where companies are required to do more with less,
Contoural services save our clients money in a variety of ways. In
achieving litigation readiness, companies become more proactive,
identify risks and avoid expensive mistakes. Increasingly, our clients
want to avoid dependence on outside, reactive e-discovery vendors, doing
more in-house. Additionally, Contoural’s business consulting services
provide a less expensive alternative to those same services provided by
law firms. With a myriad of technology products available, choosing only
the technologies you need and choosing the right products to meet your
individual requirements can ensure that money spent is well spent. These
same investments allow companies to manage data more cost effectively.
Finally, for companies that have already invested in some of these
pieces, such as a policy but have not yet made this a workable process,
Contoural can help recover these “stranded investments' into whole,
workable programs.
As a recognized thought leader, Contoural team members present at a number of events including conferences, industry association meetings, general counsel and CIO roundtables as well as participating on numerous panel discussions. Contoural experts may be available to speak at your event.
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Based in Mountain View, California, Contoural was founded in 2002. The
company's unique approach of bridging legal and compliance with
real-world approaches and IT execution has allowed it to grow rapidly.
Contoural is a thought leader in this space, as recognized by numerous
industry analysts. Contoural team members often present at conferences,
industry organizations and users groups. Contoural thought leaders are
available to speak at your event.
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The company is organized as a Delaware Corporation and is privately held.
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