This Senior Consultant will be responsible for a subset of the following activities: conducting needs assessment interviews at client sites; analyzing recordkeeping categories and behavior; recommending policies and practices that comply with legal, regulatory and business requirements; defining technical and procedural solutions; and identifying resources and timeframes required to meet client needs, and driving effective change management programs.
In a typical engagement, this individual will advise clients on industry trends and best practices for their specific records and information management situations and challenges; and will develop appropriate records management policy guidelines and records retention schedules. Consultant will also recommend administrative and technical solutions for retention and management of electronically stored information (ESI) – such as e-mail archiving, or file search capabilities -- including functional and technical specifications, budget estimates and implementation project plans.
Position Requirements:
- Significant travel during the work week to client sites in North America (typically 50% but occasionally as high as 70%)
- Excellent verbal, written communication and presentation skills coupled with the ability to project presence when dealing with senior executives
- An understanding of records management solutions in the corporate environment – including onsite and offsite paper records storage, document imaging, document management software systems, e-mail archiving, enterprise search, and litigation case management tools
- 5 - 7 years of professional experience in one or both of the following areas:
- Legal or paralegal experience in litigation hold and discovery management, 30(b)(6) witness preparation and ESI data mapping
- Records and information management (RIM) programs, including development of records retention schedules and associated legal research (regulatory citations and relevant case law)
- Excellent customer service skills in a client/consultant environment; proven interviewing skills; and good project management skills
- Intelligent, hardworking, honest, good team player
Desired:
- Law degree (Juris Doctor), paralegal certification or Certified Records Manager (CRM)
- Bachelor’s degree in information management or related discipline
- Familiarity with legal and regulatory requirements and practices impacting records and information management, across multiple industries and business functions
- Experience working with global business operations and defining recordkeeping requirements for a variety of countries and legal systems
- Deep knowledge of archiving and litigation readiness applications such as email, instant messaging, online databases and network file services – and related solutions for archiving, search, retrieval and disposition of electronically stored information
- Experience in driving technology adoption and change management programs across large organizations
- Experience successfully working with partners in complex environments
- Management consulting or professional services experience
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