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Ten Elements of a Successful Electronic Records Retention and Destruction Program
Introduction
Organizations today are finding themselves under increasing pressure, both legal and regulatory, to properly retain or delete documents. While policies and procedures for paper records may seem adequate, many companies find it difficult to translate those policies and requirements to electronically stored information (ESI) such as e-mail messages and electronic document files. This white paper outlines 10 key elements that must be put into place – and kept up-to-date – as foundations of a successful electronic records retention and destruction program:
  1. Electronic Records Retention Assessment
  2. Policy Business Drivers Analysis
  3. Records Retention Policy
  4. Records Retention Schedule
  5. Records Retention Cost Model
  6. Records Retention Execution Plan
  7. ESI Survey Data Map
  8. Enterprise Litigation Hold Process
  9. Electronic Records Management Training Program
  10. Retention Policy Audit and Refresh Process
An organization that completes all 10 of these key elements will find itself well prepared for litigation and regulatory requests for information. These elements provide a foundation for an effective records management program that will help the enterprise ensure compliance, reduce risks, improve productivity, and lower costs.

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